Exchange & Returns

All returns & exchanges are required to be processed within 14 days from the date of purchase. Please retain your original receipt as proof of purchase. All items are to be returned in original condition with  swing tags attached.

For online orders If you need to exchange it for the same item in another size, please contact the store immediately on 0420 436 696 or send us an email at info@cocoandlimeboutique.com

The customer is liable to pay all return shipping costs & we recommend using a trackable postage option as lost or misplaced items cannot be refunded.

To return your item/s, please return to:

Coco and Lime Boutique

10 Ladera Dr 

Copacabana 2251

If your item is the wrong size, we are happy to exchange it for another size if the stock is available. If not, you will be issued with a credit note valid for 3 months. Goods must be returned within 14 days from the receipt of your goods.

We do not offer a refund if you simply change your mind on a purchase. However we do offer a 14 day exchange if goods are returned in original condition with tags and receipt.

Refunds will be given on faulty items only within 14 days from the receipt of your goods.

 There are certain situations where only partial refunds may be given (if applicable):-

*Any item not in its original condition, is damaged or missing pieces for reasons not due to our error. 

*Any item that is returned outside 14 days. We have the right to deny these refunds and the item will be returned to you.

 Thank you

Coco and Lime Boutique

0420 436 696